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infinite cl-spin}@keyframes cl-spin{to{transform:rotate(360deg)}}.apl .cl-row2{flex-wrap:wrap;align-items:center;gap:10px 14px;margin:12px 0 10px;display:flex}.apl .cl-quick{border:1px solid var(--cl-line);background:var(--cl-card);border-radius:10px;gap:2px;padding:3px;display:inline-flex}.apl .cl-tab{font:inherit;color:var(--cl-muted);cursor:pointer;white-space:nowrap;background:0 0;border:0;border-radius:7px;align-items:center;gap:7px;padding:6px 11px;font-size:12.5px;font-weight:600;transition:background .15s,color .15s;display:inline-flex}.apl .cl-tab:hover{color:var(--cl-ink)}.apl .cl-tab[aria-pressed=true]{background:var(--cl-forest);color:#fff}.apl .cl-count{color:var(--cl-ink);font-variant-numeric:tabular-nums;background:#26312d14;border-radius:999px;padding:0 6px;font-size:10.5px;font-weight:700;line-height:16px}.apl .cl-tab[aria-pressed=true] .cl-count{color:#fff;background:#ffffff2e}.apl .cl-selects{flex-wrap:wrap;align-items:center;gap:8px;margin-left:auto;display:flex}.apl .cl-select{color:var(--cl-muted);border:1px solid var(--cl-line);background:var(--cl-card);border-radius:9px;align-items:center;gap:6px;height:34px;padding:0 8px 0 10px;font-size:12.5px;display:inline-flex}.apl .cl-select select{font:inherit;color:var(--cl-ink);cursor:pointer;background:0 0;border:0;outline:0;max-width:170px;padding-right:2px;font-size:12.5px;font-weight:600}.apl .cl-moref{position:relative}.apl .cl-moref summary{cursor:pointer;color:var(--cl-ink);border:1px solid var(--cl-line);background:var(--cl-card);-webkit-user-select:none;user-select:none;border-radius:9px;align-items:center;gap:7px;height:34px;padding:0 12px;font-size:12.5px;font-weight:600;list-style:none;display:inline-flex}.apl .cl-moref summary::-webkit-details-marker{display:none}.apl .cl-moref[open] summary{border-color:var(--cl-forest)}.apl .cl-morebody{z-index:6;background:var(--cl-card);border:1px solid var(--cl-line);border-radius:10px;flex-direction:column;gap:10px;min-width:240px;padding:12px;display:flex;position:absolute;top:40px;right:0;box-shadow:0 6px 20px #26312d14}.apl .cl-morebody .cl-select{justify-content:space-between}.apl .cl-check{color:var(--cl-ink);cursor:pointer;align-items:center;gap:8px;font-size:12.5px;display:flex}.apl .cl-check input{accent-color:var(--cl-forest)}.apl .cl-clear,.apl .cl-linkbtn{font:inherit;color:var(--a-link);cursor:pointer;background:0 0;border:0;padding:0;font-size:12px;font-weight:600}.apl .cl-clear:hover,.apl .cl-linkbtn:hover{text-decoration:underline}.apl .cl-linkbtn{margin-top:10px;font-size:12.5px;display:inline-block}.apl .cl-filtersbtn{font:inherit;color:var(--cl-ink);border:1px solid var(--cl-line);background:var(--cl-card);cursor:pointer;border-radius:9px;align-items:center;gap:7px;height:34px;padding:0 12px;font-size:12.5px;font-weight:600;display:none}.apl .cl-chip{color:var(--cl-muted);border:1px solid var(--cl-line);background:var(--cl-card);border-radius:8px;align-items:center;gap:6px;margin-bottom:10px;padding:4px 6px 4px 10px;font-size:12.5px;display:inline-flex}.apl .cl-chip b{color:var(--cl-ink);font-weight:600}.apl .cl-chip button{font:inherit;color:var(--cl-muted);cursor:pointer;background:0 0;border:0;padding:0 4px;font-size:16px;line-height:1}.apl .cl-chip button:hover{color:var(--cl-ink)}.apl .cl-strip{border-top:1px solid var(--cl-line);flex-wrap:wrap;align-items:center;gap:12px;margin-bottom:10px;padding:8px 0 10px;display:flex}.apl .cl-period{flex-wrap:wrap;gap:2px;display:inline-flex}.apl .cl-period button{font:inherit;color:var(--cl-muted);cursor:pointer;background:0 0;border:0;border-radius:6px;padding:4px 9px;font-size:12px;font-weight:600;transition:background .15s,color .15s}.apl .cl-period button:hover{color:var(--cl-ink)}.apl .cl-period button[aria-pressed=true]{color:var(--cl-forest);background:#10372b14}.apl .cl-dates{color:var(--cl-muted);align-items:center;gap:6px;font-size:12px;display:inline-flex}.apl .cl-dates input{font:inherit;border:1px solid var(--cl-line);background:var(--cl-card);color:var(--cl-ink);border-radius:6px;padding:3px 6px;font-size:12px}.apl .cl-figures{color:var(--cl-muted);font-variant-numeric:tabular-nums;flex-wrap:wrap;align-items:baseline;gap:6px;margin-left:auto;font-size:12.5px;display:flex}.apl .cl-figures b{font-family:var(--display);font-variation-settings:"opsz" 36, "SOFT" 20;color:var(--cl-ink);margin-right:2px;font-size:16px;font-weight:500}.apl .cl-figures .amber b{color:var(--cl-amber)}.apl .cl-figures small{font-size:11px}.apl .cl-list{background:var(--cl-card);border:1px solid var(--cl-line);border-radius:11px;transition:opacity .15s;position:relative}.apl .cl-list.is-pending{opacity:.6}.apl .cl-list.is-pending:before{content:"";background:var(--cl-gold);border-radius:2px;height:2px;animation:1.1s ease-in-out infinite cl-bar;position:absolute;top:-1px;left:12px;right:12px}@keyframes cl-bar{0%{transform-origin:0;transform:scaleX(.15)}50%{transform-origin:0;transform:scaleX(1)}51%{transform-origin:100%}to{transform-origin:100%;transform:scaleX(.15)}}.apl .cl-cols,.apl .cl-row{grid-template-columns:64px 210px minmax(0,1fr) 176px 92px;align-items:start;display:grid}.apl .cl-cols{z-index:3;background:var(--cl-card);border-bottom:1px solid var(--cl-line);border-radius:11px 11px 0 0;padding:0 16px;position:sticky;top:0}.apl .cl-cols span{letter-spacing:.1em;text-transform:uppercase;color:var(--cl-muted);padding:10px 8px 8px 0;font-size:10px;font-weight:700}.apl .cl-day{z-index:2;border-top:1px solid var(--cl-line);border-bottom:1px solid var(--cl-line);color:var(--cl-ink);letter-spacing:0;background:#f8f5ed;justify-content:space-between;align-items:baseline;gap:10px;padding:8px 16px 6px;font-size:12.5px;font-weight:600;display:flex;position:sticky;top:33px}.apl .cl-group:first-of-type .cl-day{border-top:0}.apl .cl-day b{font-weight:700}.apl .cl-day small{color:var(--cl-muted);font-variant-numeric:tabular-nums;white-space:nowrap;font-size:11.5px;font-weight:500}.apl .cl-row{border-bottom:1px solid var(--cl-line);padding:0 16px;transition:background .12s;position:relative}.apl .cl-group:last-child .cl-row:last-child{border-bottom:0;border-radius:0 0 11px 11px}.apl .cl-row:hover{background:#f8f4ea}.apl .cl-row.active{box-shadow:inset 3px 0 0 var(--cl-forest);background:#f3efe4}.apl .cl-row.h-team,.apl .cl-row.h-team.active{box-shadow:inset 3px 0 0 var(--cl-amber)}.apl .cl-row.h-followup:before{content:"";background:var(--cl-amber);border-radius:50%;width:5px;height:5px;position:absolute;top:19px;left:6px}.apl .cl-row.urgent,.apl .cl-row.urgent.active{box-shadow:inset 3px 0 0 var(--cl-red)}.apl .cl-rowbtn{grid-template-columns:subgrid;text-align:left;font:inherit;color:inherit;cursor:pointer;background:0 0;border:0;grid-column:1/5;align-items:start;min-width:0;padding:11px 0;display:grid}.apl .cl-rowbtn:focus-visible{outline:2px solid var(--cl-forest);outline-offset:-2px;border-radius:6px}.apl .cl-time{font-family:var(--mono);color:var(--cl-ink);font-variant-numeric:tabular-nums;align-items:baseline;gap:5px;padding-top:2px;font-size:12px;display:flex}.apl .cl-time i{color:var(--cl-gold);font-size:11px;font-style:normal}.apl .cl-who{min-width:0;padding-right:12px}.apl .cl-who b{color:var(--cl-ink);white-space:nowrap;text-overflow:ellipsis;letter-spacing:-.005em;font-size:13.5px;font-weight:600;display:block;overflow:hidden}.apl .cl-who small{color:var(--cl-muted);white-space:nowrap;text-overflow:ellipsis;margin-top:2px;font-size:11.5px;display:block;overflow:hidden}.apl .cl-who .neg{color:var(--cl-amber);font-weight:600}.apl .cl-out{min-width:0;padding-right:14px}.apl .cl-title{color:var(--cl-ink);font-size:13.5px;font-weight:600;display:block}.apl .cl-title i{margin-right:6px;font-style:normal}.apl .tone-alert .cl-title{color:var(--cl-red)}.apl .tone-human .cl-title{color:var(--cl-amber)}.apl .tone-muted .cl-title,.apl .tone-wait .cl-title{color:var(--cl-muted);font-weight:500}.apl .cl-row.missed .cl-title{color:var(--cl-red);font-weight:500}.apl .cl-ctx{color:#414a46;white-space:nowrap;text-overflow:ellipsis;margin-top:1px;font-size:12.5px;display:block;overflow:hidden}.apl .cl-sum{color:var(--cl-muted);white-space:nowrap;text-overflow:ellipsis;margin-top:2px;font-size:12px;display:block;overflow:hidden}.apl .cl-hand{color:var(--cl-muted);align-items:baseline;gap:6px;min-width:0;padding-top:2px;font-size:12.5px;font-weight:500;display:inline-flex}.apl .cl-hand i{flex:none;font-size:11.5px;font-style:normal}.apl .cl-hand.k-odjo i{color:var(--cl-green)}.apl .cl-hand.k-team{color:var(--cl-amber);font-weight:600}.apl .cl-hand.k-followup{color:var(--cl-amber)}.apl .cl-rec{justify-content:flex-end;padding:8px 0 0;display:flex}.apl .cl-play{font:inherit;font-family:var(--mono);color:var(--cl-ink);cursor:pointer;font-variant-numeric:tabular-nums;background:0 0;border:1px solid #0000;border-radius:7px;align-items:center;gap:6px;padding:3px 8px;font-size:12px;transition:border-color .12s,background .12s;display:inline-flex}.apl .cl-play:hover{border-color:var(--cl-line)}.apl .cl-play[aria-pressed=true]{background:var(--cl-forest);color:#fff;border-color:var(--cl-forest)}.apl .cl-play i{font-size:10px;font-style:normal}.apl .cl-dur{font-family:var(--mono);color:var(--cl-muted);font-variant-numeric:tabular-nums;padding:3px 8px;font-size:12px}.apl .cl-inline{grid-column:1/-1;padding:0 0 12px 64px}.apl .cl-player{align-items:center;gap:10px;max-width:560px;display:flex}.apl .cl-player.err{color:var(--cl-muted);font-size:12.5px}.apl .cl-pp{background:var(--cl-forest);color:#fff;cursor:pointer;border:0;border-radius:50%;flex:none;place-items:center;width:30px;height:30px;font-size:10px;display:grid}.apl .cl-t{font-family:var(--mono);color:var(--cl-muted);font-variant-numeric:tabular-nums;min-width:34px;font-size:11.5px}.apl .cl-seek{accent-color:var(--cl-forest);cursor:pointer;flex:1;height:3px}.apl .cl-rate{font:inherit;font-family:var(--mono);border:1px solid var(--cl-line);cursor:pointer;color:var(--cl-ink);background:0 0;border-radius:6px;padding:2px 7px;font-size:11px}.apl .cl-rate:hover{border-color:var(--cl-ink)}.apl .cl-empty{text-align:center;color:var(--cl-muted);padding:44px 20px;font-size:13.5px}.apl .cl-empty b{font-family:var(--display);color:var(--cl-ink);font-variation-settings:"opsz" 36, "SOFT" 20;margin-bottom:6px;font-size:20px;font-weight:500;display:block}.apl .cl-more{justify-content:center;align-items:center;gap:12px;padding:16px 0 0;display:flex}.apl .cl-morebtn{font:inherit;color:var(--cl-ink);background:var(--cl-card);border:1px solid var(--cl-line);cursor:pointer;border-radius:8px;padding:7px 14px;font-size:12.5px;font-weight:600;transition:border-color .15s}.apl .cl-morebtn:hover:not(:disabled){border-color:var(--cl-ink)}.apl .cl-morebtn:disabled{color:var(--cl-muted);cursor:default}.apl .cl-err{color:var(--cl-red);font-size:12.5px}.apl .cl-skel{background:#26312d0f;border-radius:4px;height:14px;margin:8px 0}.apl .cl-loading .cl-skel{margin:0}.apl .cl .enq-drawer{width:540px}.apl .cl-dsub{color:var(--cl-muted);font-variant-numeric:tabular-nums;margin-top:3px;font-size:12.5px}.apl .cl-doutcome{color:var(--cl-ink);font-size:15px;font-weight:600}.apl .cl-doutcome.alert{color:var(--cl-red)}.apl .cl-doutcome.human{color:var(--cl-amber)}.apl .cl-doutcome.muted,.apl .cl-doutcome.wait{color:var(--cl-muted)}.apl .cl-dctx{color:#414a46;margin-top:2px;font-size:13px}.apl .cl-dsummary{color:var(--cl-ink);font-size:13.5px;line-height:1.5}.apl .cl-dnote{color:var(--cl-muted);font-size:12.5px}.apl .cl-transcript ol{flex-direction:column;gap:10px;list-style:none;display:flex}.apl .cl-transcript li{grid-template-columns:62px 1fr;gap:10px;font-size:13px;line-height:1.45;transition:opacity .15s;display:grid}.apl .cl-transcript li.dim{opacity:.38}.apl .cl-spk{color:var(--cl-muted);padding-top:2px;font-size:11px;font-weight:700}.apl .cl-transcript li.agent .cl-spk{color:var(--cl-green)}.apl .cl-spk small{font-family:var(--mono);color:var(--cl-muted);font-size:10px;font-weight:400;display:block}.apl .cl-transcript p{color:var(--cl-ink)}.apl .cl-transcript mark{color:inherit;background:#ba8b4847;border-radius:2px}.apl .cl-find{align-items:center;gap:8px;margin-bottom:10px;display:flex}.apl .cl-find input{font:inherit;border:1px solid var(--cl-line);background:var(--cl-card);color:var(--cl-ink);border-radius:7px;outline:0;flex:1;padding:5px 9px;font-size:12.5px}.apl .cl-find input:focus{border-color:var(--cl-forest)}.apl .cl-find small{color:var(--cl-muted);white-space:nowrap;font-size:11.5px}.apl .cl-facts{flex-direction:column;gap:6px;font-size:13px;display:flex}.apl .cl-fact{grid-template-columns:110px 1fr;gap:12px;display:grid}.apl .cl-facts dt{color:var(--cl-muted)}.apl .cl-facts dd{color:var(--cl-ink)}.apl .cl-facts dd.urgent{color:var(--cl-red);font-weight:600}.apl .cl-prev{flex-direction:column;list-style:none;display:flex}.apl .cl-prev li button{text-align:left;width:100%;font:inherit;color:inherit;border:0;border-bottom:1px solid var(--cl-line);cursor:pointer;background:0 0;grid-template-columns:84px minmax(0,1fr) auto;align-items:baseline;gap:10px;padding:8px 0;display:grid}.apl .cl-prev li:last-child button{border-bottom:0}.apl .cl-prev li button:hover b{color:var(--a-link)}.apl .cl-prev time{font-family:var(--mono);color:var(--cl-muted);font-size:11px}.apl .cl-prev b{color:var(--cl-ink);font-size:12.5px;font-weight:600;display:block}.apl .cl-prev small{color:var(--cl-muted);white-space:nowrap;text-overflow:ellipsis;font-size:11.5px;display:block;overflow:hidden}.apl .cl-prev .d{font-family:var(--mono);color:var(--cl-muted);font-size:11px}.apl .cl-links{color:var(--cl-ink);flex-direction:column;gap:7px;font-size:13px;display:flex}.apl .cl-links>span{grid-template-columns:110px 1fr;gap:12px;display:grid}.apl .cl-links .k{color:var(--cl-muted)}.apl .cl-links a{color:var(--a-link);font-weight:600}.apl .cl-links a:hover{text-decoration:underline}.apl .cl-links small{color:var(--cl-muted)}.apl .cl-links code{color:var(--cl-muted);font-size:11.5px}@media (max-width:1180px){.apl .cl-cols,.apl .cl-row{grid-template-columns:56px 170px minmax(0,1fr) 150px 84px}}@media (max-width:900px){.apl .pcontent:has(.cl){padding:22px 16px 40px}.apl .cl-cols{display:none}.apl .cl-row{grid-template-columns:52px minmax(0,1fr) 80px}.apl .cl-rowbtn{grid-column:1/3;grid-template-columns:subgrid}.apl .cl-out,.apl .cl-hand{grid-column:2}.apl .cl-out{margin-top:4px;padding-right:0}.apl .cl-hand{margin-top:4px}.apl .cl-day{top:0}.apl .cl-inline{padding-left:0}.apl .cl-filtersbtn{display:inline-flex}.apl .cl-selects{width:100%;margin-left:0;display:none}.apl .cl-selects.open{display:flex}.apl .cl-figures{margin-left:0}.apl .cl-quick{max-width:100%;overflow-x:auto}}@media (max-width:720px){.apl .cl .enq-drawer{border-left:0;width:100vw}.apl .cl-head h1{font-size:30px}.apl .cl-search{max-width:none}.apl .cl-fact,.apl .cl-links>span{grid-template-columns:90px 1fr}}@media (prefers-reduced-motion:reduce){.apl .cl-list,.apl .cl-row,.apl .cl-transcript li,.apl .cl-tab,.apl .cl-period button{transition:none}.apl .cl-list.is-pending:before,.apl .cl-spin{animation:none}}.ccwrap{flex-direction:column;gap:2px;display:inline-flex}.ccbtn{font:inherit;border:1px solid var(--line);color:var(--ink);cursor:pointer;background:#fff;border-radius:999px;padding:5px 10px;font-size:12px}.ccbtn:hover:not(:disabled){border-color:var(--ink)}.ccbtn:disabled{color:var(--ink-3);cursor:default}.ccwrap small{color:var(--ink-3);font-size:11px}.ccwrap 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